Littloo hopes that our customers never have to cancel or return a product. At the same time, we would be ready to help you whenever you do so due to certain circumstances. We believe in fast providing services and keep our customers happy.
Cancellations of orders is possible only before the order is invoiced for shipment. Once an order is invoiced and packed, it cannot be cancelled.
To cancel an order you need to email us at firstname.lastname@example.org
As a first step we are laying out our cancellation and return policy to take care of your hassles.
The following general returns policy is applicable to all items sold on littloo.in.
A product purchased on littloo.in is eligible for return within the return period mentioned in the table below if it fulfills any of the following conditions:
- Product delivered is different from what was ordered
- Product was received in a physically damaged condition or was found defective when the package was opened.
- The product or parts of the product or accessories that were described on the website as “ In the Box” was missing.
- The return has to be initiated within 14 days of receipt of the product.
- The duration of the Amount Refund to the customer would be around 20-25 days and the mode of payment refund would be (NEFT/Google pay/Phonepe/Paytm etc.)
- Note: Buyer has to bear the return shipping charges.